Please kindly contact our sales
representatives with leaving a message or
send an email directly to davis@dwinway.com.
With sending more details such as the
SKU/pricure/quantity, we will promptly
response you.
Can I place a trial order with small quantity?
Sure, if we have in stock. NO MOQ REQUEST. If we have
out of stock, order quantity needs to reach our MOQ
or could be negotiable based on actual demand.
Products
How long to prepare an order?
We have a lot of products on sale, inventory
styles shipment within 1 day. Out of stock
styles, the lead time is around 10-18days, depends on styles and quantities.
Custom jewelry production time will take
about 2-4 weeks according to the style
simple or complicate.
Customization
Can I have my own logo on La Diosa styles?
Sure, we can laser your
company logo on La Diosa
styles.
Can I change the stone material for La Diosa
styles?
Sure, we offer various stone
material. You can contact
our sales for stone board
for choicing.
Can I change the sterling silver to solid k
gold?
Sure, we can do high quality
solid K gold jewelry as
well.
Service
Can you do custom styles?
Sure, remember we are
mainly do high
quality custom
jewelry. Kindly send
your idea, style
image, measurement
detail for
checking.
How is the process for custom styles?
1) Share your idea or send us sample.
2)Discuss draft design(metal, stone, plating etc),
in-house designer will provide a draft drawing
3)We will arrange CAD drawing
4)Quotation for confirmed CAD
5)Sample confirmation by taking photos and videos or
send the physical sample to you
6)Bulk production after sample confirmed
How can i inspet custom order?
We gurrantee each piece are 100% inspection by QC
under strict company regulations. You can
inspect by visiting factory by person, or ask the
third party for inspection, or just by picture and
video inspection.
Do you offer package sourcing ?
Sure, you can send your package requirement for
quotation.
Do you offer photo shooting service?
Sure, we are long term working with photo shooting
studio whom are professional and efficient on
jewelry shooting with reasonable price.
Payment
How to pay?
We accept payment by
T/T, Paypal, Western
Union directly.
Alibaba Trade
Assurance is
acceptable as
well.
Shipping
How long I would get the goods?
Usually we ship by
DHL/UPS/FEDEX/TNT
express. You can get
the products within
2-5days. If you
choose other
shipping method,
please contact our
sales
representative.
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